Your Questions, Answered

  • Our candles are hand-poured using a premium coconut wax blend, natural wooden wicks, and high-quality fragrance oils for a clean, long-lasting burn.

  • SAFFRA fragrances are inspired by South Asian and Middle Eastern traditions, reimagining familiar scents through a modern luxury lens.

  • Our wooden wicks create a slower, cleaner burn and produce a gentle crackling sound reminiscent of a cozy fireplace.

  • You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.

  • Our 10 oz candles provide approximately 50–60 hours of burn time when properly cared for.

  • Yes. Our candles are formulated without phthalates and parabens and are designed for a clean-burning fragrance experience.

  • Orders are typically processed within 1–3 business days. Shipping times vary based on destination.

  • Trim the wooden wick before each burn and allow the wax to melt evenly across the surface during the first burn to prevent tunneling.

  • Absolutely. Each SAFFRA candle is thoughtfully crafted and beautifully packaged, making it perfect for gifting.